Bamboo Full Coverage Hijab Cap - Nude brown

Shipping Policy — Elan by Zunaira

Thank you for shopping with Elan by Zunaira. We are committed to delivering your orders safely and on time. Please review our shipping policy below for complete details.

Order Processing Time
All orders are processed within 1–3 business days after confirmation. Orders are not processed or shipped on Sundays or public holidays. During peak seasons or sales, processing times may be slightly delayed.

Shipping Time
Estimated delivery time depends on your location:

• Within City: 2–4 business days

• Nationwide: 3–7 business days
  Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges
Shipping charges are calculated at checkout based on your location and order weight. Occasionally, we may offer free shipping promotions, which will be clearly mentioned on our website or social platforms.

Order Tracking
Once your order has been shipped, you will receive a tracking number via SMS, email, or WhatsApp so you can monitor your shipment status.

Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses. Additional shipping charges may apply for re-delivery.

Delivery Delays
While we strive to deliver within the estimated timeframe, Elan by Zunaira is not liable for delays caused by courier services or external factors beyond our control.

Damaged or Missing Items
If you receive a damaged parcel or an item is missing, please contact us within 24 hours of delivery with clear photos and order details so we can resolve the issue promptly.

Contact Us
For shipping-related queries, contact our support team through our official social media pages or customer support number.

By placing an order with Elan by Zunaira, you agree to the terms of this shipping policy.